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Upgrade Coro agent for Windows endpoints

Rachel Cheyfitz
  • Updated

The process for upgrading Coro Agent depends on the version currently installed on your Windows device:

Version 2.0.30.0 and later

Devices in this category receive updates through the following mechanism:

  • End users receive auto-update notifications when relevant.
  • For mass deployment or for direct upgrades, administrators should first remove tamper protection from the workspace prior to downloading the latest version and upgrading.

Version 2.0.27.0 and later

Devices in this category can upgrade Coro in-place to a newer version through the following process:

  1. Download the latest agent installer package from your Coro console:

    • From the Actionboard, navigate to the Control Panel (the cog icon at the top-right).
    • In the Control Panel, select Devices > Agent Deployment.
    • Locate your desired agent version and select the corresponding Actions button. From the drop-down list, select Download.

  2. Remove tamper protection from your workspace:

    • In the Control Panel, select Devices > Settings.
    • Disable Tamper Protection.

  3. Run the downloaded agent installer on your affected endpoint devices.

Versions earlier than 2.0.27.0

Devices in this category can upgrade Coro to a newer version through the following process:

  1. Remove tamper protection from your workspace:

    • From the Actionboard, navigate to the Control Panel (the cog icon at the top-right).
    • In the Control Panel, select Devices > Settings.
    • Disable Tamper Protection.

  2. On your affected endpoint devices, uninstall the Coro agent.

  3. Download the latest agent installer package from your Coro console:

    • In the Control Panel, select Devices > Agent Deployment.
    • Locate your desired agent version and select the corresponding Actions button. From the drop-down list, select Download.

  4. Run the downloaded agent installer on your endpoint devices.

Requirements for Coro Agent deployment

Windows desktop devices must meet the following minimum specifications:

Operating system

  • Windows server 2012 R2, Windows server 2016, Windows server 2019
  • Windows 7, 10, 11 64-bit

System resources

  • RAM: 8 GB
  • Free disk space: 126 MB

Deploying Coro Agent

Coro provides a link to the Agent installer package. Use this link to install Coro Agent through one of the processes described below:

  • For single users: An administrator emails the installer link to specific users on whose device it must be installed. The user selects the link and follows the instructions to install the software on their device.
  • For use with mass deployment tools such as GPO: An administrator downloads a copy of the Agent installer package, then deploys it to all devices using the mass deployment tool.

Optional: Configuring endpoint monitoring

In addition to its basic functions, Coro provides specific endpoint monitoring capabilities that you can enable or disable.

To configure your endpoint monitoring settings, log in to your Coro console and select Control Panel > Devices > Settings.

These settings apply to all devices in the workspace.

 

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